FAQ

1. How long does shipping take to the USA?
Processing: 1-3 business days. Shipping: 5-10 business days (contiguous US only). You will receive a tracking number via email .

2. What are your shipping costs?
Calculated at checkout. Free standard shipping on orders over $[amount] .

3. What types of sticky hooks do you offer?



Type Material Best For Weight Capacity
Clear Plastic Hooks Transparent plastic Glass, tile, smooth surfaces Light items (keys, loofahs)
Metal Hooks Stainless steel or coated metal Kitchen, entryway Medium to heavy (coats, towels)
Command-Style Strips Adhesive strips with tab Damage-free hanging Various (picture frames, small decor)
Multi-Hook Racks Plastic or metal with multiple hooks Entryways, bathrooms Multiple light items
Waterproof Hooks Rust-proof materials Bathroom, kitchen, outdoor Varies

4. How do I properly install sticky hooks?
For best results:

  1. Clean the surface: Wipe with rubbing alcohol to remove dirt and grease. Allow to dry completely .

  2. Temperature: Apply at room temperature (above 50°F/10°C) .

  3. Apply pressure: Press firmly for 30-60 seconds .

  4. Wait before hanging: Allow adhesive to bond for at least 1 hour (or as specified on the package) .

  5. Weight limits: Never exceed the stated weight capacity .

  6. Surface compatibility: Not suitable for rough, textured, or porous surfaces (brick, unsealed wood, textured wallpaper) .

5. What types of shelves do you offer?



Type Material Best For Installation
Wall-Mounted Shelves Wood, MDF, metal, glass Living room, bedroom, kitchen Requires drilling, hardware included
Floating Shelves Wood with hidden brackets Modern decor, displaying items Requires drilling, hardware included
Corner Shelves Wood, metal Utilizing corner space Wall-mounted or freestanding
Freestanding Shelves Wood, metal, plastic Bathroom, laundry, office No installation (place on floor)
Over-the-Door Shelves Metal, plastic Pantry, bathroom, closet No tools, hangs over door

6. How much weight can the shelves hold?
Weight capacity varies by shelf type, material, and installation method. Each product listing specifies the maximum weight capacity . For wall-mounted shelves, this capacity also depends on proper installation into studs or using appropriate anchors .

7. What types of storage bags do you offer?



Type Material Best For Features
Vacuum Storage Bags Plastic with one-way valve Bulky items (blankets, comforters) Compresses items to save space
Closet Storage Bags Fabric (canvas, non-woven) Off-season clothing, linens Breathable, zippered, sometimes clear
Travel Storage Bags Nylon, polyester Organizing luggage Compression, multiple sizes
Shoe Storage Bags Clear plastic, fabric Organizing shoes Individual compartments
Reusable Shopping Bags Recycled PET, cotton Groceries, everyday carry Foldable, washable

8. Are the storage bags washable?

  • Fabric Bags (Canvas, Non-woven): Usually spot-clean only. Check the care label .

  • Plastic/Vacuum Bags: Wipe clean with a damp cloth. Do not machine wash .

  • Nylon/Polyester Travel Bags: Often hand-wash or machine wash on gentle cycle (check instructions) .

9. What are vacuum storage bags and how do they work?
Vacuum storage bags allow you to compress bulky items to save up to 80% of space:

  1. Place items inside the bag (don't overfill) .

  2. Seal the bag completely using the slider closure .

  3. Use a vacuum cleaner hose on the valve to remove air .

  4. The bag will compress. Seal the valve .

  5. Note: Not recommended for delicate fabrics (leather, fur) that may be damaged by compression .

10. Do shelves require assembly or installation?

  • Wall-Mounted/Floating Shelves: Yes, require installation. You will need a drill, level, stud finder, and appropriate hardware (included). Ensure shelves are mounted into studs or use appropriate wall anchors .

  • Freestanding Shelves: May require simple assembly (attaching legs or stacking). Instructions and tools are typically included .

  • Over-the-Door Shelves: No tools required; simply hang over the door .

11. What payment methods do you accept?
Visa, Mastercard, American Express, Discover, PayPal, Apple Pay.